The following is a sample of questions commonly asked of the Code Enforcement Division. While these examples provide a general overview of the code enforcement process, they may or may not pertain to your particular case/complaint. Specific questions should be directed to the Code Enforcement Unit at 801-256-2107 or by emailing email@example.com. If you know of a property or violation as described below, please notify the Code Enforcement Department at the above email address or phone number.
Question: The house next door is vacant and the yard is overgrown. Can anything be done to clean the property?
Answer: Yes. West Jordan ordinance 5-3-6 (Weeds, Refuse and Deleterious Objects) prohibits yards from having injurious and noxious weeds, including uncultivated weeds or grass in excess of 12 inches in height from the ground on any lot.
Question: The house next door has trash and debris all over the front and/or back yards. Can anything be done to the clean the property?
Answer: Yes. West Jordan ordinance 13-8-15 (Storage of Trash and Debris Prohibited) prohibits allowing the storage of trash, debris or abandoned equipment in the yard.
Question: Is it illegal for someone to have an inoperable vehicle on his or her property?
Answer: Yes. West Jordan ordinance 13-8-2 (Abandoned, Wrecked, Or Junked Vehicles) states: "It shall be unlawful to park, store, leave or permit the parking, storing or leaving of any licensed or unlicensed motor vehicle of any kind or parts thereof, which is wrecked, junked, partially dismantled, inoperable or abandoned condition, whether attended or not, upon any private or public property within the City limits for longer than 72 hours." Exception: Inoperable vehicles or parts thereof may be stored within a completely enclosed building, or on the premises of a business lawfully established wrecking yards.
Question: My neighbor has a lot of cars in his driveway and on the street. He always seems to be working on them. I hate the way it makes the neighborhood look. Can the city do something?
Answer: Residents can do minor work at home on vehicles that they own. Minor work includes: changing the oil, spark plugs, replacing brakes and similar activities that can be completed within 72 hours. Major repair work is not allowed and it is not legal to operate a vehicle repair shop from a residential home.
Question: I phoned in a complaint weeks ago. Why has nothing been done to the property?
Answer: In all cases, the responsible party (Respondent) must be provided notice that there is a problem. They must be provided with a reasonable time period in which to correct the violation(s). This notice may be as simple as a visit from a Code Enforcement officer or other authorized city employee, or as difficult as sending notice via certified mail or the filing of formal information against those who refuse to answer their door or pick up certified mail. Regardless of the type of service for the Respondent(s) in your particular case, please rest assured that your complaint is important and is being handled in an appropriate manner.
Question: What happens if a person refuses to comply with the City Code?
Answer: Several things can happen. Depending on the case, the Respondent could be issued a citation, required to appear before the West Jordan Justice Court or, in extreme cases, the city may also abate the violation and charge the Respondent for the costs incurred.
Q. Can I park my truck, semi-tractor or trailer in my driveway?
Answer: No. West Jordan ordinance 13-8-14 (Storage of Commercial Vehicle in Residential Zone) states: "No trucks, motor vehicles or commercial trailers which exceed the rated capacity of 1 ½ tons or having a registered weight exceeding 12,000 pounds shall be stored or parked on any lot or parcel within any residential zone, nor shall any contracting and/or earthmoving equipment be stored or parked on any lot or parcel in a residential zone." Exception: Semi portion may be parked on the owner's property as long as it is not obstructing the sidewalk and is parked on a paved surface.
Question: Can my neighbor add a porch on his house without a permit?
Answer: No. You should notify the Planning Department immediately. Construction (additions, irrigation systems, driveways, roofs, etc.) without a valid permit is a serious problem and will subject the owner/contractor to serious penalties, including fines and citations.
Question: I received a notice from the Code Enforcement Department, but cannot correct the violation in the time prescribed. What can I do?
Answer: Several things can happen. First, contact the Code Enforcement Department and request an extension. Depending on the circumstances of your case, you may receive a one-time extension in time to correct the violation. You may also appear before the West Jordan Justice Court and plead your case. The court will give you the opportunity to defend yourself and request additional time.
Question: What are the City's regulations regarding the posting/placement of signs on public property?
Answer: Signs may not be placed on public property or within street rights-of-way, or attached to any structure or appurtenance on public property, except public necessity signs placed by the city. Illegal signs may be removed by the city or other public agencies owning the property, as per West Jordan ordinance 12-3-6 (Prohibited Signs).
Question: Where can I pick up my confiscated sign(s) and is there a fine?
Answer: Owners wanting to retrieve confiscated signs removed by city personnel will be required to pay an impound fee of $50.00 per sign. Confiscated signs will be stored for 14 days at the Public Works Department located at 8030 S. 4000 West, 801-569-5700. To claim an impounded sign the owner must pay the fine at the Public Works Facility.
Question: I live in a subdivision with a Homeowners Association. Can the city enforce the Association's by-laws?
Answer: No. If someone in the subdivision is violating a provision of the Association's by-laws, it is the responsibility of the Association to initiate legal action. The only regulations the Code Enforcement Department can enforce are state, county, and city laws.
Question: My neighbors have multiple families living in a single family home. Is this against the law?
Answer: West Jordan Title 89 – Zoning (89-9-203) (101) defines a family as (a) two or more persons related by blood, marriage, adoption, or foster children living together in a dwelling unit; or (e) up to five unrelated individuals living together in and occupying a family dwelling unit. In addition, the law allows: a group of handicapped or elderly individuals to live together in a special residence and up to two other persons who are hired for compensation such as nannies, servants, gardeners, custodians, or security guards to reside in the same premises.
It is unlawful for multiple families to live in a single family home that do not meet the above definition.
Question: What are the rules for parking on the street?
Answer: It is unlawful for any person to park or allow the parking or storage on any public street recreation vehicle, trailer, camping trailer, snowmobile trailer, boat, boat trailer, construction materials trailer or similar conveyance upon the public street. Refer to West Jordan ordinance 7-3-4 (Prohibited Parking) for a complete list of parking regulations.
Question: What are the regulations for wintertime street parking?
Answer: West Jordan City ordinance 7-3-10 (Prohibited Parking for Snow Removal) states: "No person shall park a vehicle or semi-trailer upon a street when it is snowing or snow is on the street from November 1 and ending April 30 of the following year." Parked vehicles impair snow removal efforts. Vehicles parked on a public street or roadway in violation of the ordinance risk citation and/or impoundment.
Question: I had a commercial solicitor/salesman come to my door. Does this person need a permit
from the city?
Answer: Yes. West Jordan Title 22 – Businesses (22-9-107) prohibits commercial solicitation in the City of West Jordan without first obtaining a license to do so. However, religious groups and those seeking charitable contributions are exempt and do not need a city license. If a licensed commercial solicitor comes to your door, he should be wearing a West Jordan Solicitor License I.D. badge and should be able to produce a copy of his business license upon your request. If an unlicensed commercial solicitor comes to your door, the best thing to do is politely tell them you're not interested and shut your door. You should then make a mental note of their description (age, sex, race and clothing) and the direction they are going in your neighborhood. Phone the police on the non-emergency line 801-840-4000 and give us the information on the solicitor. Officers will respond and, if appropriate, cite the offending solicitor.
Question: Do I need a permit to set up a stand and sell merchandise in a parking lot or along the roadway?
Answer: Yes. West Jordan ordinance 4-6-2 (License Required) requires that a Business License to be obtained before any temporary operation may commence.
Question: My neighbor has trees and shrubs that hang over onto the sidewalk. My kids have to duck down to avoid being hit by the trees when walking to school and vehicles have a hard time seeing the stop sign on the corner. Who is responsible for keeping the trees/shrubs clear of the sidewalk?
Answer: Residents are asked to improve neighborhood safety by keeping sidewalks clear and cutting back privately owned trees and shrubs, so that they do not obstruct vehicle visibility or pose a hazard to pedestrians or drivers. If the tree is city owned, call the Streets Department at 801-569-5730 to request an inspection for trimming of tress/shrubs blocking sidewalks, obstructing street/traffic signs, or interfering with vehicle sight lines.
Question: How near to a fire hydrant can I construct a mailbox, planter, fence or other item?
Answer: According to Fire Code 508.5.5 a clearance of three feet must be kept between a fire hydrant and any other object.
Question: There is graffiti on the wall that borders my subdivision. Who do I call to get it removed, and what can I do to discourage graffiti from appearing again?
Answer: Graffiti is a persistent problem in all local cities, including West Jordan. It is detrimental to property values and negatively impacts the quality of life for West Jordan citizens. Please report graffiti to the West Jordan Police Department at 801-840-4000 as soon as it is discovered. The longer graffiti is allowed to remain on a property, the more it invites additional markings and criminal activity in the area. Rapid removal is the key to controlling and eradicating graffiti. When graffiti is removed promptly, "taggers" are less likely to return to add more. Residents and property owners are responsible to remove graffiti from their property. The Salt Lake County Graffiti Program will provide you with supplies and cleaning tips at no cost to you. The Salt Lake County Graffiti Program can be reached at phone number 801-363-4723.
Tips to Succeed at Graffiti Removal (Source: Salt Lake County Graffiti Program):
Clean new graffiti within 24 hours of its discovery. Be prepared to increase your efforts during the warm months.
Be persistent! Continue to remove or cover reoccurring graffiti until the vandals get tired and give up.
If your personal safety is a concern, request a uniformed police officer to accompany your cleanup effort in a marked vehicle.
Use common sense. Minimize the chance of injuries by only attempting to remove graffiti where it is easily accessible and be aware of road hazards.
Here are a few other ways to discourage graffiti on your property:
- Use dark colors of paint on buildings and surrounding fences.
- Plant trees, vines or shrubs to screen solid walls.
- Install motion sensitive lighting directed at vulnerable surfaces.
- Remove objects that could give taggers access to the roof and reduce access to any hidden area where taggers could hide.
- Generally, make everything on the property highly visible or highly inaccessible.
Contact Code Enforcement